Privacy Policy

We only collect the data necessary to fulfill your orders and improve your experience, and we are committed to being transparent about how that information is handled. By using the Hidden District site, you’re trusting us with your details, and we take that responsibility seriously.

To provide a seamless shopping experience, we gather information through three primary channels:

• Direct Input: This is the information you provide us, such as your name, shipping address, email, and payment details during checkout, or your account credentials when you join the District community.
• Automated Usage Data: Like most modern stores, we use cookies and pixels to understand how you interact with our site. This includes your IP address, browser type, and which sets or products you’re browsing.
• Third-Party Partners: We work with trusted service providers like Shopify (to power our store) and various payment processors to ensure your transactions are secure and your rewards are delivered.

We use your data to keep the District running smoothly. This includes:

• Fulfillment: Processing payments, arranging shipping, and handling any returns or exchanges.
• Communication: Sending you order updates or responding to your customer support inquiries.
• Marketing: If you’ve opted in, we’ll send you updates on new releases and District events. You can opt out of these at any time via the link in our emails.
• Security: Monitoring for potential fraud or malicious activity to keep our community safe.

We do not sell your personal information. We only disclose data to third parties when it is essential for our operations, such as:

• Service Providers: Couriers, payment gateways, and IT support who help us function.
• Legal Obligations: If required by law, we may disclose information to comply with a subpoena or protect the safety of our users.
• Business Transitions: In the event of a merger or sale, your data may be transferred to the new owners to ensure service continuity.

We use cookies to remember your cart and analyze site traffic. While most browsers allow you to block cookies, doing so may cause certain features of the District—like your saved shopping cart—to stop working correctly.

Under the New Zealand Privacy Act 2020, you have the right to see exactly what information we hold about you. You can request to:

• Access your personal data.
• Correct any inaccuracies in your files.
• Delete your account and associated information (subject to certain legal record-keeping requirements).

Data Security and Retention No system is 100% impenetrable, but we use industry-standard encryption and security protocols to guard your data. We retain your information only as long as necessary to provide you with services or as required by New Zealand law for tax and business purposes.

International Transfers Because we ship globally and use international platforms like Shopify, your data may be processed outside of New Zealand. We ensure that our international partners adhere to strict data protection standards equivalent to those in the District.

If you have questions about this policy or want to exercise your privacy rights, please reach out to the team at info@hiddendistrict.co.nz

Welcome to Hidden District. By accessing our site and engaging with our services, you are entering into a partnership based on mutual respect for the hobby. These Terms of Service serve as the rulebook for our community, ensuring a fair and secure environment for every collector, player, and trader who walks through our digital doors.

Hidden District is operated by our team in Auckland, New Zealand. Throughout these terms, "we," "us," and "our" refer to Hidden District. We provide this website and all associated services conditioned upon your acceptance of the terms and policies outlined here. By purchasing from us or browsing our site, you agree to be bound by these conditions. We reserve the right to refuse service to anyone, for any reason, at any time—particularly in cases where these community standards are breached.

By agreeing to these terms, you confirm that you are at least the age of majority in your region. Our products and services are intended for lawful use only. You may not use our goods for unauthorized purposes, nor may you transmit any malicious code or viruses that could disrupt the District’s digital infrastructure. A breach of these terms will result in the immediate termination of your access to our services.

While we strive for absolute precision, we are not responsible if information on this site is occasionally inaccurate or outdated. TCG markets move fast; therefore, the material here is for general information and should not be your sole basis for decision-making without consulting primary sources. Prices and service availability are subject to change without notice.

Certain items may be available exclusively online and in limited quantities. To ensure that as many players as possible have access to new releases, we implement a Fair Purchase Policy. We reserve the right to limit quantities per person, household, or order. If an order appears to be placed by a dealer or reseller aiming to bypass these limits, we may cancel or adjust the order at our discretion.

You agree to provide current, complete, and accurate information for all purchases. Should we need to change or cancel an order, we will attempt to notify you via the contact details provided at the time of purchase. It is your responsibility to keep your account details updated so we can fulfill your orders and reach you when necessary.

The District may provide links to third-party websites or offer optional tools (such as payment processors or analytics) that we do not directly control. We provide these "as is" for your convenience. Any engagement with third-party sites is at your own risk, and we recommend reviewing their specific terms and privacy policies before transacting.

We value your input. If you send us creative ideas, suggestions, or reviews, you agree that we may use them without restriction. We are under no obligation to maintain comments in confidence or provide compensation for them. We reserve the right to remove any content we deem unlawful, offensive, or in violation of intellectual property rights.

Respect is a core tenet of the District. You are prohibited from using the site to:

• Engage in any unlawful acts or solicit others to do so.
• Infringe upon our intellectual property or the rights of others.
• Harass, abuse, or discriminate against any individual or group.
• Collect or track the personal data of other users.
• Interference with the security features of the service.

We do not guarantee that your use of the District will be entirely uninterrupted or error-free. You agree that your use of the service is at your own risk. To the maximum extent permitted by New Zealand law, Hidden District and its team shall not be liable for any injury, loss, or damages arising from your use of our products or services, including lost profits or data.

You agree to indemnify and hold Hidden District harmless from any claim or demand made by a third party due to your breach of these Terms of Service or your violation of any law or the rights of others.

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of New Zealand.

The most current version of these terms will always be available on this page. We reserve the right to update or replace any part of these terms by posting updates to our website. Your continued use of the District following any changes constitutes your acceptance of the new terms.

Questions regarding the Terms of Service should be directed to our team at info@hiddendistrict.co.nz